There are more cats than
dogs in the United States (sources usually estimate 1-3 million more),
yet the majority of pet owners still think of "pet groomers"
as being "dog groomers." As early as the 1960's the term
"pet groomer" was rarely used in favor of "dog
groomer." Times have changed, and the number of groomers
providing both dog and cat grooming has skyrocketed in the last 10
years.
Every new business owner
wants to grow a business to a stage one level where they are busy year
round, and a good way to do that is not to limit your services to
grooming dogs only. Today more grooming business owners want to grow a
larger business with employees, and another excellent way to expand a
grooming business is to add cat grooming, or intensify your marketing
of existing cat grooming services.
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On recent trips through
mid to large grooming businesses, we were continually amazed at how
many cats are being not just bathed, but provided finish styling. In
one large business they had five cats in one day having their overall hair coat
reduced to about one inch all over (Persians and Himalayans).
I inquired how they came about such a demand. I was advised that the
demand for shortening long hair cats is strongest with each year's
first onset of warm spring and summer heat. One cat owner client tells
another before you know it there is regular demand. Once the summer
heat ends, most of these continue to have their cats bathed only.
Most cats are given a
"bath-only" service (no finish trimming or styling), but
there may be a large number of cat owners in your area that would like
the additional service. We now know of businesses with as many as 500
regular complete trim and bath cat owners coming in year round. These
owners average 3 visits a year, and annualizing that demand, well you
have 1,500 appointments at $35 (average) and your annual gross income
is $52,500.
Remember, you should
market your cat grooming services as 1) bath-only (no styling) and 2)
complete trim and bath styling. It's a good idea to take a photograph
of Persian or Himalayan cat whose hair coat has been shortened and show
it to cat owners with an interest in these services. The cat certainly
looks different! It's not show grooming! However in warm climates,
there are growing numbers of cat owners that don't care about style
and prefer their cat be comfortable. We encourage you not to
"strip" the coat too short though, hair coats do provide
protection from the sun and other benefits. We prefer to leave the
coat a minimum of about one inch long, or slightly shorter only.
What's other advantages
does your offering cat grooming to cat owners promise? Most of them
are extremely reluctant to bathe and/or trim their cats. Cat grooming
is an art often in the extreme; you've likely heard the saying,
"Cat grooming is a martial art." That may be true if you
don't have the knowledge and experience of a professionally trained
cat groomer. You're doing cat owners in your market area and community
a great service by offering cat grooming. Clean pets really are
happier and healthier, and that means cats as well as dogs. In nearly
40 years of offering grooming we have found that groomers alone make
the most complete of pets on a regular basis. Groomers smell, see and
feel their way from one end of the pet to the other, and each year
tens of thousands of pets are sent to veterinarians for needed care
because groomer observations. As a groomer, you really are an
important part supporting the health of your clients' pets.
Misconceptions
Cats don't need
grooming, they groom themselves.
Cat owners know that
hairballs are problem, and almost certainly they have cleaned up
purged hairball messes around their houses. Professional grooming can
significantly reduce the amount of hair licked by cats, and thereby
reduce the hairball syndrome. Yes, cats were equipped with an abrasive
tongue to perform some grooming, but it is not the same as an overall
beneficial grooming, let alone styling. Obviously cats can get in a
lot amazing positions, but they cannot lick clean all of their body.
It's surprising how many cat owners don't find ticks on their cats
either. A cat groomer is almost certain to locate tick problems (and
cats don't do well taking off or deterring ticks by themselves though
they "groom themselves."
Cat dirt and dander can be
a real problem even for enthusiasts, and the dread of visiting
friends. Anyone with allergies to cat hair and dander is likely to
notice a significant reduction in reactions when cats are regularly
groomed. Many cat owners have shared with us since they started having
their cats groomed regularly there is much less hair shed to clean
from their furniture and carpeting.
Temporary
Housing for Cats Being Groomed
We strongly recommend that
cats be accommodated in area separate of dogs. Separation from canines
eases anxiousness. In fact, a small room of even 6 feet by 6 feet can
hold some cat lodgings, a small utility tub and a work counter so cats
are never around dogs their entire visit except check-in and check-out
at the front reception counter. Remember, such special accommodation
deserves notice and you should market this advantage to cat owners.
They will appreciate the extra level of accommodation and of course
are more likely to send you referrals.
We strongly recommend that
you ask cat owners to deliver their cats already housed in a portable
carrier. It will save everyone and the owner from the cat going
ballistic saying, "You're not really going to leave me
here!?" You may want to use the carrier to accommodate the cat
during its visit, but if you keep the cat more than 2-3 hours you will
want to provide it with some stretch time, and again having a separate
cat grooming area makes this successful.
Training
We are pleased to note
that there are more educational opportunities today in cat grooming.
However, we could use more. Handling cats being groomed involves
professional training. You will likely agree that you are more likely
to be swat or bit by the average cat being groomed compared to the
average dog. There are also various "slings and bags" to
secure cats being bathed available from pet supply distributors. Some
like this one, and others that one. Certainly we always preferred 2
groomers for cat bathing, not styling. One gently but firmly held the
cat, while the other shampooed, conditioned and rinse the cat. In
fact, we never had a single bite with the 2 groomer system.
Many in the industry
believe that a cat bite is more likely to become infected than a dog
bite. That may be true, but regardless of cat or dog, get medical
treatment for either as soon as possible.
On the next page we will
inform you of some of the few educational materials available.