When we
personally train groomers we remind them that you are never
so in need of money that you groom pets that should not be
groomed without veterinarian clearance. Every groomer has
seen ill, badly infested or questionable health pets brought
into their business. Do you want to risk the health and
welfare of other pets and people bringing these pets into
your grooming business, just to groom this one pet? No. The
wise thing to do is not alarm the pet owner but inform that
their pet needs immediate veterinary observation and
thereafter you would be pleased to grooming their pet with
veterinarian clearance, sometimes in writing too.
Taking a precautionary approach
to your health and well-being as
a pet groomer is your first
step. Here are some concerns:
Stress
You've heard it
before, "Stress is a killer." Minimizing groomer
stress is one reasons we publish so much info at
PetGroomer.com and developed the business products for
Grooming Business in a Box®.
Better managed businesses lower ongoing stress. Please take
us seriously and learn how to better manage your business.
It will make a difference in your mental and physical
well-being.
Now there are
also physical factors that affect stress to the body. Let's
take a look at some of them.
Hearing
Noise creates
stress and hearing loss. Remarkable improvements in modern
grooming equipment include noise reduction. Most home
improvement centers today stock newer models of shop vacuums
that are literally approaching a hum level compared to the
screeching models of the past. Some businesses are
installing central vacuums where pet hair and waste is swept
to intakes around the salon and sucked into a container in
the back of the business outdoors. Wow! What a pleasant
difference! New models of pet dryers and other equipment are
catching up with the noise reduction trend too. Be sure to
consider noise production factors of all new equipment
purchases.
Even a small
grooming shop of 500 square feet can minimize noise. Most of
the noise other than barking dogs is created in bathing
areas. Using the "horseshoe shaped" bathing
department floor plan illustrated in From
Problems to Profits traps the majority of noise within a
bathing department, along with a lot of flying shed. You can
also learn more about this simple but effective design in
the Salon Design Main Menu.
However, the bathing department floor plan is not a
replacement for purchasing modern low noise equipment.
Many grooming
supply distributors sell industrial quality ear plugs to
lower noise levels reaching the inner ear and which help
prevent permanent hearing loss. You can find links to
Distributor sponsors of PetGroomer.com on this
page. Employers should remember that OSHA requires their
taking measures to prevent permanent hearing loss in
employees.
Barking dogs are
always a problem, but that is something that can be
controlled by learning pet behavior and training. Please do
it! Barking dogs are certainly a detriment to client
relations as well. You don't want to shout at customers on
the phone or in your lobby.
We recommend
groomers have their hearing checked annually. If there is a
loss, consult with your doctor for advice.
Air
Quality
I am always
amazed how many career seekers never consider allergies to
dog and cat hair. They become a groomer and the suffering
starts. Consult with your doctor before becoming a groomer
if you have a history of respiratory ailments. Your doctor
should know that you groom pets and do breathe in some dirt,
dander, hair etc. We suggest you implement all of the
preventative measures below.
The air quality
of grooming shops large and small quickly degenerates every
working day. Modern grooming equipment is helping to turn
the tide. Many groomers report that using clipper vacuums
has greatly reduced the amount of airborne hair, dirt,
dander and other loosened material trapped in pet coats that
would otherwise be subject to becoming airborne.
We suggest
groomers perform pre-bathing duties like ear cleaning, nail
clipping, coat removal for very dirty and matted pets,
brushing and combing in a dedicated area. Doing these chores
near blowing dryers air lifts a lot of this material. Vacuum
it up after every pet, and wash work counters with a
sterilizing agent.
Groomers are
increasingly favoring using disposable face masks to avoid
inhalation of airborne debris and irritants. In addition,
the use of plastic eye masks while clipping nails is
becoming popular. It's easy to get a small shard of nail in
your eyes without them. Most of these measures are
appropriate to perform in the dedicated pre-bathing area
described above. Certainly you want to consider these
measures for those pets that arrive very soiled and matted.
Purify the air
you breathe with HEPA air purifiers of adequate size to
handle the square footage assigned to each one. Remember,
your environment is extreme. You need to change the filters
more often than a home environment. There are newer models
that operate far more quietly than air purifiers of the
past, and some even remind you when to change filters.
Many grooming
supply distributors sell industrial quality air purifiers.
You can find links to Distributor sponsors of PetGroomer.com
on this page.
Employers should remember that OSHA requires their taking
measures to prevent permanent hearing loss in employees.
Wrists
The carpel
tunnel syndrome is well-known to many groomers. Get the
medical care you need. If you suffer from the syndrome and
are not yet a groomer, beware and consult your doctor first.
There are groomers who have groomed pets for decades with
little or no problem though, therefore, the condition is
unique to groups of individuals. However, training is
another major key.
Without proper
training, most groomers would never think to hold and use
scissors in ways that minimize repetitive motion injury. How
you hold a comb or brush and clippers is subject to the same
warnings.
Fortunately we
have seen wonderful preventative training provided by some
grooming schools for all grooming tools. However, this
training is not widely available. On occasion it is
available at grooming trade shows.
We strongly encourage you this training. It makes a world of
difference. We post articles as we can on this subject at
Breed Grooming Basics 101, but what this industry needs is a
well-produced video providing preventative measure
instruction. Articles alone do not provide the illustrated
methods to hold combs, clippers, scissors and other tools
properly.
Some groomers
use wrist supports as a form of protection. Many grooming
supply distributors sell industrial quality wrist supports.
You can find links to Distributor sponsors of PetGroomer.com
on this page.
Employers should remember that OSHA requires their taking
measures to prevent repetitive motion injury in their
employees.
Pet
Waste & Laundry
The
Madson Safety and Supervision Program suggests that all
solid pet waste be placed in a sealed plastic bag. This
measure immediate stops the spread of foul orders and the
opportunity for the waste to dirty other areas. If you dump
these wastes along with pet hair into larger garbage bags,
and then into a commercial dumpster, other commercial
building tenants and sanitation workers are likely to give
you a big thumbs up and no problems.
If you are using
cotton towels for cleaning pet waste, wash them in
industrial grade soaps and add a similar quality
disinfectant. We actually used a hospital grade disinfectant
developed for laundering hospital bed sheets and towels. We
used this agent for laundering our uniforms, drying towels,
hand towels and cleaning towels.
Lifting
Pets
How many
groomers hurt their back lifting dogs improperly? Many. If
you must lift a heavy and/or large dog, get the assistance
of another groomer or assistant. Both of you should lift
properly bending at the knees and keeping your back
straight.
Advances in
grooming equipment has seen the addition of ramps to lead
dogs into tubs, but experienced groomers will tell you that
not every dog likes these ramps. The result is that you are
back to having to lift the pet into the tub, with assistance
hopefully.
Find a way to
spend a little more and get hydraulic or electric motor
grooming tables that lower as close to the floor as
possible. You can lead the dog onto the table without
lifting it, and then raise the table top slowly to not scare
the pet. What a relief for your back.
If you used
stacked cages, do not place heavy or large pets in anything
other that the lowest level of cages. Lead them in and out
without having to lift them into their assigned cage.
Many groomers
working alone today have a weight limit for dogs they groom.
The average is somewhere between 25 and 30 pounds. However,
you may find your business will be limited from growing as
large as you like. We always recommend having 1-2 employees
at least in a small business. The extra set of hands is
great for lifting pets on occasion.
Apparel
Women groomers
often complain that small hairs find their way to sensitive
areas like their chest area and cause irritation. We suggest
all groomers and staff wear professional smocks and aprons.
Their design has become quite appealing in the last few
years, as well as practical. Hair slides right off the
modern fabrics, and the look of uniformed staff and
management adds a professional touch to your business. Don't
allow any employee to wear open toed shoes anywhere in a
grooming business.
Many grooming
supply distributors sell groomer apparel. You can find links
to groomer apparel manufacturers
here, or suppliers
here.
Posture
Groomers usually
stand most of their working day. A great pair of shoes
designed for standing can make a welcome difference. We even
suggest you have your feet and posture characteristics
analyzed by a company such as www.goodfeet.com.
They have you stand up in take an impression of your foot
against the ground. You would be amazed how some people put
more weight on the left, right, back, front etc. For a very
reasonable cost they make a shoe insert to evenly distribute
your weight on feet. What a life changing experience this
can be even for non-groomers. Some people that have been
plagued with back problems for years experience an utter
turnaround just with these inserts. You can also place
fatigue mats at your workstation which make standing on
concrete or tile floors much more pleasing.
First
Aid
Most grooming
businesses do not stock an employee first aid kit that meets
OSHA standards. We suggest you consult with a supplier and
get the right kit. It makes the difference in an emergency.
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