The good news is that pet
spending has reached an all time
high. The "bad" news to most
groomers is the annual spending
by pet owners on grooming seems
terribly low. Or is it really?
First, we suggest you read Part
One below and then in Part Two
we will take a closer look at
the grooming figures presented
by the APPMA.
Part One
New industry spending figures
released by The American Pet
Products Manufacturers
Association (APPMA) confirm just
how much pets are becoming a
part of American families. It is
estimated that pet spending will
reach $38.4 billion in 2006,
according to APPMA.
After tracking pet industry
statistics for more than a
decade, APPMA announced new
figures today demonstrating a
continued rise in pet
expenditures. Pet spending has
more than doubled from $17
billion in 1994 to an estimated
$38.4 billion in 2006.
In
2006, Americans' spending on
pets is projected to be higher
than ever:
$15.2 billion for food
$9.3 billion for supplies and
over-the-counter medications
$9.4 billion for veterinarian
care
$1.8 billion for live animal
purchases
$2.7 billion for other services
Total pet spending in 2005 was
more successful than projected
with total sales coming in at
$36.3 billion. And when examined
by individual segment, the
numbers are even more revealing.
Both veterinary care and other
services had stronger than
anticipated performances in
2005. New and expanded
veterinary services such as
joint replacement surgeries,
delicate eye procedures and
senior health care helped
increase total spending by
almost 8 percent over 2004.
Other innovative new services
continue to increase market
penetration with pet spas and
hotels, grooming, pet therapy
and related services.
"Both of these segments should
maintain strong performances
this year as pet ownership
continues to increase especially
among key demographic sectors
including baby boomers and young
professional couples," said Bob
Vetere, president of APPMA.
Vetere points to a continued
trend in the humanization of pet
products to fuel further growth
in retail. "Both baby boomers
whose children have moved on
with their lives and young
professionals who are delaying
having families in favor of
careers are turning to pets to
fill the void at home," he said.
"With these families'
higher-than-average disposable
incomes, their pets are enjoying
elaborate high-end and high-tech
products as well as innovative
devices designed for convenience
for the pet owner." With this
healthy base continuing to
expand, APPMA is projecting
total industry spending to grow
by 5.7 percent in 2006 to a
total of $38.4 billion dollars.
According to the APPMA 2005-2006
National Pet Owners Survey,
current basic annual expenses
for dog and cat owners in
dollars include:
|
Item |
Dogs |
Cats |
| Surgical Vet Visits |
$
574 |
$
337 |
| Food |
$
241 |
$
185 |
| Kennel/Boarding |
$
202 |
$
119 |
| Routine Vet Visits |
$
211 |
$
179 |
|
Groomer/Grooming Aids |
$
107 |
$
24 |
| Vitamins |
$
123 |
$
32 |
| Treats |
$
68 |
$
43 |
| Toys |
$
45 |
$
29 |
As
it is becoming widely
recognized, pet owners' spending
is not limited to the basics.
APPMA's National Pet Owners
Survey shows 27 percent of dog
owners and 13 percent of cat
owners buy their pets birthday
presents, and 55 percent of dog
owners and 37 percent of cat
owners buy their pet holiday
presents. Why do people pamper
their pets to the tune of
billions of dollars a year? Pet
owners report in APPMA's
National Pet Owners Survey it
because they have a special bond
with their pets and consider
them a best friend, a companion
or like a child or member of
their family.
Vetere likens it to his
experience with his golden lab,
Dakota, "I can sit and talk to
him and tell him any problem I
have, and he just sits there
with his tongue hanging out,
smiling at me, just waiting for
me to finish. It's like, 'OK,
you feel better now? Let's go
outside and play.' " Pets not
only make us feel better, all
the pampering we've done for
American pets has helped them
reap the health benefits of
human technological advances. A
better understanding of pets by
veterinarians and manufacturers
is producing high-quality pet
food, treats, treatments, health
care items, vaccines,
chemotherapy and surgical
techniques that are extending
the life of pets. "We've come a
long way in terms of how we view
and treat our pets," said Vetere.
"And, fortunately for pets and
people, there is still plenty of
opportunity for healthy growth."
The American Pet Products
Manufacturer's Association (APPMA)
is the leading not-for-profit
trade association serving the
interests of the pet products
industry since 1958. APPMA
membership includes nearly 900
pet product manufacturers, their
representatives, importers and
livestock suppliers representing
both large corporations and
growing business enterprises.
APPMA's mission is to promote,
develop and advance pet
ownership and the pet product
industry, and to provide the
services necessary to help its
members prosper.
Part Two
Okay groomers, you are probably
saying to yourself, $107 a year
including grooming aids? How
depressing! I charge $55 for a
Golden. How can this be? We know
by your comments on the
GroomerTALK Message Board
that there is a lot of mystery
surrounding the results
presented by the APPMA. We all
know that something is wrong
with those numbers for
"groomer/grooming aids." Did you
figure out why yet? In our
opinion, it's not an error on
the part of the APPMA, but a
"survey distortion."
Historically, most of the best
surveys in the pet industry have
been done by the retail and
veterinary care sectors of the
pet industry. However, both have
given inadequate attention to
supplementary questions which
deliver a better understanding
of what their figures mean to
the pet services sector. What
the boarding sector and the
grooming sector needs to know in
addition to the spending
allocations is, how many dog and
cat owners surveyed are actually
using the services of boarding
operations and groomers? Then,
we can take that percentage and
modify the dollar results they
provide to better reflect the
REAL spending of dog and cat
owners that actually use the
services.
It
is possible that behind the
scenes the APPMA did do this,
but we don't know. We do know,
like most groomers know, that
$107 annual spending for dog
grooming and $24 for cat
grooming is incorrect simply by
looking at our financial
records. The best answer is that
dog and cat owners not using
grooming services entered $0
spending on grooming questions
for the APPMA and that depressed
the average of survey results of
those actually using grooming
services. Therefore, we need
modified results of the APPMA
survey figuring in only the
answers of dog and cat owners
actually using professional pet
grooming services.
We
were so pleased in 1990 when the
Gallup Poll of pet owners
actually asked, "Have you used
the services of a pet groomer?"
Now that helps. We learned that
43% of pet owners responded yes.
However, keep in mind that they
only had to use a groomer one
time to respond yes. Therefore,
43% were probably not
continually using professional
grooming services on a regular
basis. As you can see surveys
can create distortions based on
the specific wording of the
survey questions.
What we need to know is, "Do you
use professional grooming
services, and if so, how often?"
Now that would improve things,
and anyone that says they don't
should be disregarded when
calculating spending averages.
So here we are going to make
some educated guesses and modify
the figures above presented by
the APPMA. Why modify? Again, we
suspect that the average
spending for grooming of those
surveyed was depressed because
many of the dog and cat owners
surveyed were not using
professional groomer and their
zero spending was averaged into
the final results. Therefore,
APPMA is not wrong, but we wrong
if we are to use their results
to project how much a pet owner
will spend on grooming IF they
use a groomer.
Today we can assume from
PetGroomer.com Pricing Survey
2005 that average one-time
grooming fee in the U.S. is
$34.70. Let's figure $34.00 to
be conservative. If the APPMA's
$107 for dog owner annual
spending on "groomer/grooming
aids" is more like $90 after you
deduct the unknown percentage
for "grooming aids," this would
mean that dog owners using
professional groomers frequent
their groomers less than 3 times
a year ($90 divided by $34.00 is
2.6 grooming services a year).
Every groomer knows that we have
some "once a year" clients, but
they are not the majority of our
U.S. grooming clientele by any
means.
What we are suggesting is to
modify the APPMA results to
create a more realistic
viewpoint of what pet owners
actually using professional
groomers are really spending.
Now, this is a little tricky and
requires some "new math." (Ha!)
Please remember these are simply
projections and there is no way
without additional input from
those surveyed by the APPMA to
derive more realistic figures
for grooming spending based upon
those that are actually using
services. Here are our modified
results:
|
Dog/Cat Owners Using
Groomers |
Total Dog/Cat Annual
Grooming Spending |
| APPMA Participants Using
Groomers ?? |
$
107 Dog + $24 Cat = $131 |
| 80% actually use groomers |
$
157 modified |
| 60% actually use groomers |
$
183 modified |
|
40% actually use groomers |
$
210 modified |
| 30% actually use groomers |
$
223 modified |
| 20% actually use groomers |
$
236 modified |
Remember the Gallup Poll said
43% of their surveyed pet owners
used pet grooming services at
least once. But that is only one
time as a requirement to answer
positively. Our guess is
that dog and cat owners that
regularly use professional pet
groomer services is somewhere
between 20% to no higher than
40% of all dog and cat owners in
the U.S. Based on the chart
above modifying the results of
the APPMA by removing the dog
and cat owners that don't use
grooming services, our projected
range of annual spending of dog
and cat owners using grooming
services regularly is $210 to
$236 a year (40% to 20%
respectively).
Let's go back one more time to
the $34.00 average service
derived from the
PetGroomer.com Pricing Survey
2005. By dividing $34.00
into $210.00 a year for
grooming services (see table
above) we can derive that the
"average" dog/cat owner using
grooming services would visit
their groomer about 6 times a
year spending $34.00 per
grooming (figures
approximate). Doesn't this seem
more reasonable?
Most groomers agree that
"regulars" book appointments
every 6 to 8 weeks. Six to
eight weeks can be translated to
approximately 6 to 8 times a
year as well. There is then
a great deal of synchronicity
here and we assert that $210 a
year is a far more accurate
number for the average annual
spending of dog/cat owners when
you consider ONLY those
dog and cat owners actually
using professional pet grooming
services.
Had we prepared financial
projections for a business plan
using the unmodified APPMA
figures of $107/$24 (dog/cat)
instead of the $210 argument we
make here, the projections would
have been deflated by nearly
50%. However, it is wise to be
conservative when doing income
projections for business plans,
so at least we would have been
well on the side of conservatism
and not "in blue sky."
We
must remind you that the APPMA
figure also included grooming
aids, but with no breakdown.
Therefore our study is not
scientific or to be used as an
accurate resource as to how much
dog and cat owners are spending
on grooming. We do know from 40
plus years experience that
regular clients do indeed
average appointments every 6 to
8 weeks and we have a very
accurate $34.00 per grooming
(based on the world's largest
grooming price surveys conducted
here). The absolute conclusion
is then that the figures
presented by APPMA are correct
for their survey, but do not
reflect the actual spending by
dog and cat owners consistently
using grooming services in the
U.S.
No
one else in the pet grooming
industry has studied and written
so many business plans and
financials as has Find A Groomer
Inc., the owner and operator of
PetGroomer.com. You will find
many new tools to produce market
for grooming projections and
financial projections in a new
product called Grooming Business
in a Box™ at
www.groomingbusinessinabox.com.
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