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Survey Results - Self-Serve Pet
Wash
Owner
for 2006
128 questionnaires were
completed. 95.5% completed all questions. All figures are rounded to the nearest
whole number in percentage form. Some PetGroomer.com surveys include questions
about grooming prices. Warning Notice: All survey results
presented here related to grooming
prices are for your general
interest in the pet grooming
industry, and they are NOT to be
used to calculate or set your
grooming prices. If you do not
agree with this warning notice
policy, please leave this page
now. All figures are rounded to
the nearest whole number in
percentage form.Your
Background
- Which region (as defined by the
U.S. Census Bureau) are you located in?
A.
New England
(Maine, New Hampshire, Vermont,
Massachusetts, Connecticut, Rhode Island). 6%
B. Middle
Atlantic
(New York, Pennsylvania, New Jersey) 14%
C. South
Atlantic
(West Virginia, Maryland, Wash DC,
Delaware, Virginia, N. Carolina, S. Carolina, Georgia, Florida) 15%
D. East
South Central
(Kentucky, Tennessee, Mississippi,
Alabama) 4%
E. West South
Central
(Oklahoma, Louisiana, Arkansas, Texas) 8%
F. East
North
Central
(Wisconsin, Illinois, Indiana, Ohio,
Michigan) 10%
G. West North
Central
(North Dakota, South Dakota, Minnesota,
Iowa, Missouri, Nebraska, Kansas) 12%
H. Mountain
(Montana, Idaho, Wyoming, Colorado,
Utah, Arizona, New Mexico, Nevada) 21%
I. Pacific
(Alaska, Hawaii, California, Oregon,
Washington state) 10%
- Which best describes your status
or position?
A.
Owner of the business. 98%
B.
Manager of the business. 2%
- Which best describes your
organization?
A.
Self-service pet wash only. 5%
B. Self-service
pet wash and some retail. 27%
C. Self-service
pet wash and strong emphasis on retail too. 44%
D.
Self-service pet wash department inside of a grooming business. 24%
E.
Self-service pet wash department inside of a veterinary clinic.
0%
- How many years has the
self-service pet wash or self-service department been operating?
A. Less
than 1 year. 21%
B.
1-3 years. 55%
C.
4-5 years. 20%
D. Over 5
years. 4%
- Overall how satisfied are you with
operating a self-service pet wash business or department.
A. Very
satisfied. 78%
B. Average. 20%
C. Okay. 2%
D.
Unsatisfied.
0%
- Do you also have at least 1 groomer
offering some full-service grooming?
A. Yes. 48%
B. No. 52%
- Do you have a coin-operated system?
A.
Yes. 21%
B. No. 79%
- Do you have a "Tier" pricing
system (Small, Medium, Large is 3 Tier)
for self-service pet wash fees?
A.
Yes, 2 tier.
0%
B. Yes, 3 tier. 21%
C.
Yes, 4 or more tier. 78%
D. No, one
price only. 1%
- Do you give a discount for 2 or
more pets?
A.
Yes. 44%
B. No. 56%
- Do you take appointments for self-service?
A.
Yes. 12%
B.
No. 88%
- Do you offer nail clipping add-on services, and how popular are
they?
A.
Yes, very popular. 40%
B. Yes, somewhat
popular. 51%
C.
Yes, not very popular. 9%
D. Not
offered.
0%
- What are your busiest days?
A.
Weekends. 97%
B. Weekday day
hours. 1%
C.
Weekday evenings. 2%
- What type of bathing tubs do you use?
A.
Stainless steel. 44%
B. Porcelain. 46%
C.
Composite, fiberglass, etc. 10%
- How many self-service tubs do you have?
A.
1.
0%
B. 2.
0%
C.
3. 21%
D. 4. 54%
E. 5. 13%
F. 6 or more. 12%
- Do you offer dryers and/or cage dryers?
A.
Dryers only, no cage dryers. 75%
B.
Cage dryers only. 3%
C. Dryers and cage
dryers. 22%
- If you also offer grooming services, which best describes those
services?
A.
Bathing and drying only by a groomer, no styling. 9%
B. Bathing, drying and
styling by a groomer. 91%
- If you sell retail, what sells best?
A.
Pet food. 21%
B. Holistic pet food. 28%
C.
Treats and toys. 37%
D. Beds. 6%
E.
Grooming tools, shampoos, conditioners. 8%
F. Other.
0%
- Do you give a discount if the pet owner brings their own towels and
shampoo?
A.
Yes. 29%
B. No. 71%
- Do you advertise with discount coupons?
A. Yes. 88%
B. No. 12%
- Do you provide a potty walk area for pet owners to relieve pets?
A.
Yes. 70%
B. No. 30%
- Do you offer a bathing system to dispense soap, conditioner, rinse
water or
other cycles?
A.
Yes. 56%
B. No. 44%
- On an average day how many self-service pet wash services do you
sell?
A.
1 to 5. 5%
B. 6 to 10. 19
C. 11
to 15. 41%
D.
16 to 20. 28%
E. 20 to 25. 5%
F.
26 to 30. 1%
G.
30 to 35. 1%
H.
36 to 40.
0%
I.
Over 40.
0%
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