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Survey Results - Groomer Shopping
Survey
2003
3,622 questionnaires were
completed. 84.1% completed all
questions. All figures are rounded
to the nearest whole number in
percentage form. Some
PetGroomer.com surveys include
questions about grooming prices. Warning Notice: Survey results presented here
that may relate to grooming prices are for your general interest in the pet grooming industry, and
they are NOT to be used to calculate or set your grooming prices. If you do not agree with
this warning notice policy, please leave this page now. All figures are rounded to the
nearest whole number in percentage form.
SECTION
A -- Your Profile
(all figures are U.S. dollars)
- Do you resell merchandise to pet
owners?
A.
Yes, large selection. 3%
B.
Yes, average selection. 51%
C.
Yes, small selection. 40%
D. No. 6%
- Do you shop online for grooming
supplies, equipment and/or resale merchandise?
A.
Yes, a lot. 21%
B. Yes, moderate. 34%
C. Yes, a little. 40%
D.
No. 5%
- Do you shop mail order catalogs
for grooming supplies, equipment and/or resale merchandise?
A.
Yes, a lot. 19%
B. Yes, moderate. 44%
C. Yes, a little. 36%
D.
No. 1%
- Do you shop distributors that come
to your door for grooming supplies, equipment and/or resale merchandise?
A.
Yes, a lot. 10%
B. Yes, moderate. 12%
C. Yes, a little. 60%
D.
No. 18%
- Where do you get most of your
information about grooming supplies before you buy?
A. Trade magazine
advertisements. 12%
B. Online sources. 26%
C. Direct mail
advertisements. 20%
D. Other groomers. 30%
E. Trade shows. 8%
F. Other. 4%
- How often do you buy large
equipment (bathing systems, tubs, caging systems)?
A.
Every 6 months. 0%
B. Once a year. 11%
C. Every 2 years. 69%
D. Every 3 years or
more. 20%
- What is your average retail
merchandise sale amount to your customers (not counting sales tax
collected)?
A.
Under $5. 1%
B. Over $5 and
under $10. 19%
C.
Over $10 and under $20. 61%
D.
Over $20 and under $30. 18%
E.
Over $30. 1%
- What merchandise do you sell the
most to your grooming customers?
A.
Grooming shampoos, conditioners, brushes and combs.
30%
B. Leashes, collars, coats and
accessories. 27%
C.
Pet foods (not treats), nutrition and bowls. 2%
D. Treats and chews. 18%
E. Flea
and tick treatments. 22%
F. Pet
art and books. 1%
- How many manufacturer brands of
shampoos and conditioners do you use on pets you groom?
A.
More than 3. 5%
B. 3. 71%
C.
2. 20%
D. 1. 4%
- How many brands of clippers do you
use?
A.
More than 2. 40%
B. 2. 55%
C.
1. 5%
- How many brands of scissors do you
use?
A.
More than 2. 14%
B. 2. 69%
C.
1. 17%
- Who is your favorite clipper
manufacturer?
A.
WAHL. 21%
B. Oster. 8%
C.
Laube. 51%
D.
Andis. 18%
E.
Other. 2%
- How many new clipper blades do you
purchase each year?
A.
More than 15. 3%
B. 11-15. 5%
C.
7-10. 33%
D.
4-6. 44%
E.
3 or less. 15%
- What is the most important factor in
selecting a mail order or online vendor for grooming supplies?
A.
Fast delivery. 3%
B.
Accept credit cards. 1%
C. No minimum order. 19%
D. Satisfaction
guarantee. 19%
E. Low price
guarantee. 12%
F. Secure online order
system. 19%
G. Wide selection of
merchandise. 27%
- Do you own a clipper vacuum system?
A.
Yes. 39%
B. No. 61%
- Do you own at least one bathing system?
A.
Yes. 44%
B. No. 56%
- Do you own a central vacuum system?
A.
Yes. 9%
B. No. 91%
- On average, how often do you use the
services of a blade sharpener?
A.
Weekly. 1%
B. Monthly. 11%
C. Quarterly. 26%
D. Semi-annually.
42%
E. Annually. 20%
- On average, how often do you use the
services of a grooming equipment repairperson.
A.
Weekly. 0%
B. Monthly. 1%
C. Quarterly. 14%
D.
Semi-annually. 33%
E. Annually. 52%
- Where do find services for groomers
such as sharpeners and repairpersons?
A. Trade magazine
advertisements. 11%
B. Online sources. 39%
C. Direct mail
advertisements. 2%
D. Other groomers. 32%
E. Trade shows. 10%
F. Other. 6%
- Do you use a computer and business
software?
A.
Yes, custom software for groomers. 17%
B. Yes, but no custom programs for
groomers, only regular business store bought business software.
47%
C. No. 36%
- How much do you spend on small grooming
tools each year? (clippers, scissors, blades, shears, brushes)?
A.
Under $500. 28%
B. $501 to $1,000. 60%
C. $1,001 to $1,500. 7%
D. $1,501 to $2,000.
5%
E. More than $2,000.
0%
- How much do you spend on grooming
equipment each year? (cages, tubs, dryers, bathing and vacuum systems)?
A.
Under $1,000. 22%
B. $1,001 to $2,000. 62%
C. $2,001 to $3,000. 13%
D.
$3,001 to $4,000. 22%
E. More than $4,000. 1%
- What is your average markup on resale
merchandise?
A.
40%. 40%
B.
50%. 55%
C.
60%. 3%
D.
More than 60%. 2%
- How many square feet of floor space is
allocated to reselling merchandise to your customers?
A.
1,000 or more. 2%
B.
500 to 999. 3%
C.
251 to 499. 23%
D.
100 to 250. 40%
E. Up
to 100. 32%
- Do you lease any of your grooming
equipment or caging systems?
A.
Yes. 2%
B. No. 98%
- Do you use a credit card to make
purchases of major grooming equipment or caging systems and then make
monthly payments on those purchases?
A.
Yes. 30%
B. No. 70%
- Have you ever gotten a bank or private
loan in order to remodel your business?
A.
Yes. 7%
B. No. 93%
- Do you have a credit card that you use
just for your business purchases?
A.
Yes. 4%
B. No. 59%
- How much would you be willing to spend
for the best and most complete custom business software to run a
professional grooming business of any size or type?
A.
$999 or more. 10%
B.
$500 to $999. 33%
C.
Up to $499. 57%
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