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Research > Main Menus of Info > Kennel/Boarding Grooming Menu

 

 

 

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Introduction

Grooming facilities can be important to the operation of a professional kennel. Pet owners naturally desire their coming back to a clean, fresh-smelling pet. Having a pet grooming department expands the revenue base of a kennel operation too. We have worked with many kennel owners implementing grooming operations using the information below, and many surpassed their financial and client satisfaction projections. However, for many kennel owners the pet grooming department is problematic. For that reason we provide the following source information.

Adding the Ancillary Grooming Department

Snyder Mfg. Co.

"If it weren't for the ancillary services, I could not afford this high-quality facility."
Dr. Gordon Davis, Former president of the Northern Virginia Veterinary Medical Assn. Excerpt from: Companies Great and Small Cash in on Pet Care Services by Dawn Kopecki

Adding a grooming department to a kennel can not only boost cash flow, and net income, but it can also do little. Why? It's how it is managed and operated, not just quality, but in cost-efficiency and compensation. Today many kennel owners are paying 55% to 60% of the grooming service fee to their full-charge pet groomer. Well, let's say the average grooming service fee is $30. Deduct 60%, or $18 for gross wages to the full-charge groomers, and you have $12 left over. Since groomers are employees, and not independent contractors (and we can prove that point based on our contact with the IRS), there are additional employer contributions and insurance. Today the U.S. national average is about 15% of the gross wage allocated to employer contributions and insurance like worker's compensation. In our example, the additional deduction would be 15% of $18 wage for the one grooming, or $2.70 for employer contributions. So, let's deduct $2.70 for the $12 subtotal mentioned above, and the result is a subtotal of net profit $9.30 from the one grooming fee of $30. Okay, not bad. However, what about operating expenses, or "overhead", allocated to the grooming department? For example, there should be a rent allocation, and allocations for grooming supplies, office supplies, bookkeeping, laundry, repair and maintenance. Further, grooming is utilities intensive with electric heaters for dryers, clippers and water heaters. The average allocation of overhead per grooming service today in a small one person grooming department is about $7 per grooming service. Therefore, we must deduct $7 from the last subtotal of net profit at $9.30. There you have it! The kennel business earned net income of $2.30 out of a $30 grooming service fee.

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An experienced and productive pet groomer working alone can groom 7 pets per day. Therefore, one of these groomers could produce 7 times $2.30 a day, or $16.10 net income a day for the kennel business. Annualized for a grooming department open 5 days a week, the annual net income would be $4,186 for the kennel business.

What a disappointment for so much work! Is there a better way? YES! If the kennel business can grow a department 2 to 3 times larger, or 14-21 pets per day, the net income can be increased by as much as 300% to 500% without lowering wage levels. We have proof!

We suggest anyone adding a kennel grooming department, especially for a major kennel operation, attend Madson's Becoming the Business Person That Grooms Workshop (5 day group or 2 day private). One day of the regular Workshop focuses on Madson Team Trimming Operations for small to large operations, including kennel grooming departments. It's a great investment. You can save tens of thousands of dollars in cost-efficiency by following The Madson Management System in your grooming department.


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Boarding Kennel Management

A small to moderate kennel grooming operation could groom up to 21 or more pets a day, and earning net income of $40,000 to $60,000 a year for the business paying competitive wages, and actually boost safety and quality. Forget the operation mentioned above that earned only $4,186 a year for the kennel. It did little for the groomer compared to the perks in Madson's Team Trimming Operation for both employer and groomer. No wonder the pet grooming industry still has a poor stereotypical image in financial terms.

There are wondrous grooming businesses including kennels with grooming departments. Often they are either clients of Find A Groomer, Inc. or readers of its publications. There are highly-profitable grooming businesses in urban and yes, RURAL areas. All too often the rural business feels limited, but there is a way indeed to earn the same performance as urban counterparts. There are business owners in rural areas using The Madson Management System in an ingenious way to create $50,000 to $100,000 net incomes before taxes for owners, and yet pay great wages to groomers. Client and pet satisfaction is ensured, and most clients will say they never experienced such a professional grooming operation.

"Impossible!" "You're kidding!" "Right!" We have heard it all over the years. But after a few days learning Madson Team Trimming Operations, salary systems, personnel management and team work in a grooming department or business, it all comes together. Madson has made many believers, and several of Madson's clients have come back with endorsements relating how they remarkably improved their business financial performance. Indeed, some of them have come back and asked for a business plan to build their dream business they never thought possible. They have become skilled "business persons" effectively managing innovative ideas, like those in The Madson Management System (From Problems to Profits Book and Workshop).

We encourage kennel owners that cannot find a groomer to work for them to consider hiring new career - groomer employee for which they are willing to pay for their schooling. An attorney can draw up a contract protecting the kennel owners' investments in the training, travel and boarding costs. For motivated and focused kennel owners, we encourage them to send one person for full-charge groomer training, one for assistant groomer training and one for pet bather training. The owner or administrator should attend the Becoming the Business Person That Grooms Workshop.

It's almost like having a "turnkey" grooming department solution. It's a revelation never available before in the history of pet care. Now kennel owners have a more sound solution to adding profitable ancillary pet grooming services. Now they can create an extended professional kennel staff with professional grooming staff, expand the revenue base of their business, provide one-stop pet care service convenience to their clients, and yes, boost their net income. We wish we could tell you there were other similar complete grooming department management systems for kennel owners out there, but the fact is, there isn't. No other consultants have prepared such a comprehensive program for kennel owners save Find A Groomer, Inc. Make use of it! We also recommend checking with the American Boarding Kennel Assn., ABKA.

Learn More Adding a Grooming Department

Stephen, our Webmaster, was interviewed by a leading veterinary magazine on the topic of adding grooming departments to vet clinics. His replies are well-suited to kennel owners considering or expanding a pet grooming department. We heartily suggest you read his material posted here.

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