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Introduction
Grooming facilities can
be important to the operation of a professional kennel. Pet owners
naturally desire their coming back to a clean, fresh-smelling pet.
Having a pet grooming department expands the revenue base of a
kennel operation too. We have worked with many kennel owners
implementing grooming operations using the information below, and
many surpassed their financial and client satisfaction
projections. However, for many kennel owners the pet grooming
department is problematic. For that reason we provide the
following source information.
Adding
the Ancillary Grooming Department

"If
it weren't for the ancillary services, I could not afford this
high-quality facility."
Dr. Gordon Davis,
Former president of the Northern Virginia Veterinary
Medical Assn. Excerpt from: Companies
Great and Small Cash in on Pet Care Services by Dawn Kopecki
Adding a grooming
department to a kennel can not only boost cash flow, and net
income, but it can also do little. Why? It's how it is managed and
operated, not just quality, but in cost-efficiency and
compensation. Today many kennel owners are paying 55% to 60% of
the grooming service fee to their full-charge pet groomer. Well,
let's say the average grooming service fee is $30. Deduct 60%, or
$18 for gross wages to the full-charge groomers, and you have $12
left over. Since groomers are employees, and not independent
contractors (and we can prove that point based on our contact with
the IRS), there are additional employer contributions and
insurance. Today the U.S. national average is about 15% of the
gross wage allocated to employer contributions and insurance like
worker's compensation. In our example, the additional deduction
would be 15% of $18 wage for the one grooming, or $2.70 for
employer contributions. So, let's deduct $2.70 for the $12
subtotal mentioned above, and the result is a subtotal of net
profit $9.30 from the one grooming fee of $30. Okay, not bad.
However, what about operating expenses, or "overhead",
allocated to the grooming department? For example, there should be
a rent allocation, and allocations for grooming supplies, office
supplies, bookkeeping, laundry, repair and maintenance. Further,
grooming is utilities intensive with electric heaters for dryers,
clippers and water heaters. The average allocation of overhead per
grooming service today in a small one person grooming department
is about $7 per grooming service. Therefore, we must deduct $7
from the last subtotal of net profit at $9.30. There you have it!
The kennel business earned net income of $2.30 out of a $30
grooming service fee.
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An experienced and
productive pet groomer working alone can groom 7 pets per day.
Therefore, one of these groomers could produce 7 times $2.30 a
day, or $16.10 net income a day for the kennel business.
Annualized for a grooming department open 5 days a week, the
annual net income would be $4,186 for the kennel business.
What a disappointment
for so much work! Is there a better way? YES! If the kennel
business can grow a department 2 to 3 times larger, or 14-21 pets
per day, the net income can be increased by as much as 300%
to 500% without lowering wage levels. We
have proof!
We suggest
anyone adding a kennel grooming department, especially for a
major kennel operation, attend
Madson's
Becoming the Business Person That Grooms Workshop
(5 day group or 2 day private). One day of the regular
Workshop focuses on Madson Team Trimming Operations for small to
large operations, including kennel grooming departments.
It's a great investment. You can save tens of thousands of
dollars in cost-efficiency by following The Madson
Management System in your grooming department.

BOOK
Boarding Kennel Management
A small to
moderate kennel grooming operation could groom up to 21 or more pets a day, and earning net
income of $40,000 to $60,000 a year for the business paying
competitive wages, and actually boost safety and quality.
Forget the operation mentioned above that earned only $4,186 a
year for the kennel. It did little for the
groomer compared to the perks in Madson's Team Trimming Operation
for both employer and groomer. No wonder the pet grooming industry
still has a poor stereotypical image in financial terms.
There are wondrous grooming businesses including kennels with
grooming departments. Often they are either clients of Find A Groomer, Inc. or readers of its publications. There are
highly-profitable grooming businesses in urban and yes, RURAL
areas. All too often the rural business feels limited, but there
is a way indeed to earn the same performance as urban
counterparts. There are business owners in rural areas using The
Madson Management System in an ingenious way to create $50,000 to
$100,000 net incomes before taxes for owners, and yet pay great
wages to groomers. Client and pet satisfaction is ensured, and
most clients will say they never experienced such a professional
grooming operation.
"Impossible!"
"You're kidding!" "Right!" We have heard it
all over the years. But after a few days learning Madson Team
Trimming Operations, salary systems, personnel management and team
work in a grooming department or business, it all comes together.
Madson has made many believers, and several of Madson's clients
have come back with endorsements relating how they remarkably
improved their business financial performance. Indeed, some of
them have come back and asked for a business plan to build their
dream business they never thought possible. They have become
skilled "business persons" effectively managing
innovative ideas, like those in The Madson Management System (From
Problems to Profits Book and Workshop).
We encourage kennel
owners that cannot find a groomer to work for them to consider
hiring new career - groomer employee for which they are willing to
pay for their schooling. An attorney can draw up a contract
protecting the kennel owners' investments in the training, travel
and boarding costs. For motivated and focused kennel owners, we
encourage them to send one person for full-charge groomer
training, one for assistant groomer training and one for pet
bather training. The owner or administrator should attend the
Becoming the Business Person That Grooms Workshop.
It's almost
like having a "turnkey" grooming department solution.
It's a revelation never available before in the history of pet
care. Now kennel owners have a more sound solution to adding profitable
ancillary pet grooming services. Now they can create an extended
professional kennel staff with professional grooming staff, expand
the revenue base of their business, provide one-stop pet care
service convenience to their clients, and yes, boost their net
income. We wish we could tell you there were other similar
complete grooming department management systems for kennel owners
out there, but the fact is, there isn't. No other consultants have
prepared such a comprehensive program for kennel owners save Find A Groomer, Inc.
Make use of it! We also recommend checking with the American
Boarding Kennel Assn., ABKA.
Learn
More Adding a Grooming Department
Stephen, our Webmaster,
was interviewed by a leading veterinary magazine on the topic of
adding grooming departments to vet clinics. His replies are
well-suited to kennel owners considering or expanding a pet
grooming department. We heartily suggest you read his material
posted here.
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